tm((telcomm))'s professional technical support staff is dedicated to providing the highest caliber of support and service possible to our value-added reseller partners. The Tech Support staff is committed to solving today's problems and forecasting tomorrow's solutions by offering priority phone support, up-to-date information on our products, and extending their expertise to assist tm((telcomm)) clients in network setup or installation of components.

The Research and Development department continuously conducts tests to ensure compatibility among tm((telcomm))'s diverse line of products ranging from complete telecommunication networks, to network peripherals and upgrade components. R&D also takes a proactive approach in ensuring that the Tech Support staff is kept abreast of the latest developments and technological trends for the products that tm((telcomm)) supplies.

For a modest fee, the tm((telcomm)) configuration department will be glad to assist in the configuration of your network to your specific needs. tm((telcomm)) takes further steps to ensure the quality of each product shipped from the configuration center. In addition to custom configurations, each product undergoes a recommended testing period that not only ensures component compatibility, but more importantly provides our reseller partners with the confidence of selling products characterized by long-term reliability.

In April 2003, tm((telcomm)) established a state of the art Network operations Center to fulfill its commitment to offer the highest caliber of support and service possible. Customers of tm((telcomm)) now can make use of this NOC in addition to the AT&T NOC.

info@tmtelcomm.com
3508 NW 114 AVE Miami FL 33178
Tel: (305) 471-8467 - Fax: (305) 471-9011